Tierr@_de_N@die: This incident shows how autonomous cars are still far away from perfection but they will catch humans sooner than we thought.
Waymo claims employees can’t remotely control a car. Instead, they can only offer Waymo Driver suggestions on how to navigate a tricky situation. After encountering an «unusual situation» (the construction cones) and asking for help from a remote specialist, the company says, «the Fleet Response team provided incorrect guidance.» That’s what led to the situation escalating in the way it did.
Source (engadget.com): Waymo had to rescue an autonomous van that was confused by safety cones